What is the MOQ?
Open. The 1 pc figure is a market norm, not our commitment.
FAQ / buying, specs, samples, shipping
Twelve questions before the purchase order.
Fixed values come from the spec card. Open commercial terms are confirmed at quotation, not invented here.
12 questions
Quote within 24–48 h
Model index
Six boards behind most of these questions.
Buying / 01
Order terms.
Can I order a sample?
Yes. The 1–5 day sample figure is a market norm.
What is the lead time?
Open. The 7–30 day production figure is a market norm.
Buying / 02
Payment and warranty.
How do I pay?
Payment terms are open; confirmed at quotation.
Which Incoterm applies?
Open; confirmed at quotation.
What warranty do I get?
Open for GEOLiNK orders; state the term you need.
Technical / 01
Documents.
Can I get a datasheet?
Yes. 25 English spec cards are available; ask for the model.
Do you hold certificates?
CE-EMC, FCC SDoC and RoHS documents cover the Q-BOX-S5 mini PC, held by Piesia. Board-level documents are per model on request.
Technical / 02
OS, customization and shipping.
Which OS is supported?
Windows 10/11 and Linux on documented models.
Can you customize BIOS or I/O?
BIOS and I/O changes go through a joint review; send the requirement.
How is a board packed?
Packaging is confirmed with the quote; anti-static protection is standard.
What about battery shipping?
CMOS batteries may need a shipping declaration; confirm the route.
Fixed vs open
One table, two kinds of answer.
| Item | Status | Where it is confirmed |
|---|---|---|
| Board dimensions, I/O, temperature | Fixed | Spec card |
| MOQ | Open | Quotation |
| Sample lead time | Open | Quotation |
| Mass-production lead time | Open | Quotation |
| Warranty | Open | Quotation |
| Payment and Incoterm | Open | Quotation |
Norm vs commitment
A market norm is not a promise.
MOQ 1 pc, samples in 1–5 days and mass production in 7–30 days are market norms. They describe the category, not GEOLiNK's commitment.
For a GEOLiNK order, MOQ, sample timing, lead time, warranty, payment and Incoterm are open items.
Open means ask: the quotation states the term.
Documents / request path
What you can request today.
| Document | What it covers | How to request |
|---|---|---|
| Model datasheet | 25 English spec cards | Ask for the model |
| Board-level compliance | Requested per model | Model and destination |
| Q-BOX-S5 certificates | CE-EMC, FCC SDoC, RoHS; holder Piesia | State the mini PC scope |
| Test records | Where the supplier holds them | Request at quotation |
Board views / what the questions refer to
Five interfaces buyers ask about.
Next step / one question left
Still a question?
Send the model or the requirement, the quantity and the country. Quote within 24–48 h; open terms are confirmed in the same reply.